HOW TO ORDER
Orders may be placed ONLINE or by PHONE, FAX, MAIL, or E-MAIL using a credit card or authorized Purchase Order (institutions only). To use Purchase Order online, please include the P.O. number when selecting payment options.
Credit cards we accept are Visa, Mastercard, Discover, and American Express. You may also pay through PayPal.
Please use both the item numbers and the title names when ordering.
TOLL-FREE: 1-800-4-PLANET (475-2638)
FAX: 1-415-692-6223
EMAIL: [email protected]
Video Project Orders
145 - 9th St, #230
San Francisco, CA 94103
BROWSER REQUIREMENTS
In order to properly use and enjoy all of the features available to the Video Project store, you should be using the most up to date version of the following browsers:
- Microsoft Edge
- Mozilla Firefox
- Google Chrome (also Chrome for Android)
- Apple Safari (also Apple Safari for iOS)
- Opera
PREVIEWS FOR PURCHASE CONSIDERATION
Online previews of most titles are available for purchase consideration. If you require a DVD for preview, we will send only for purchase consideration by educational and institutional buyers. In order to ship preview DVDs, we require either a purchase order or a credit card number as insurance. You will have 30 days to preview the program during which time you may contact us to process a purchase, or return the DVD to us at no charge. Your card will not be charged unless we do not receive your return within the preview period. Extended previews are available for district, regional and university media buyers.
SHIPPING
We offer shipping via USPS Media Mail, which typically arrives in 3-8 business days. We also offer USPS first-class international shipping. If you require expedited shipping, please reach out. Orders are normally sent for shipping within one day of the order being placed.
INTERNATIONAL ORDERS
Most of our films are available for purchase from any country in the world. All international orders (excluding Canada) must be pre-paid in US dollars. Please email or call us with questions about international delivery, PAL video format requirements, DVD regional coding, etc.
RETURNS
Please send all returns via insured, traceable mail or courier to:
145 - 9th St., #230
San Francisco, CA 94103
SCREENING RIGHTS
LIMITED PUBLIC PERFORMANCE (PPR)
Unless otherwise noted, all prices not listed as home use on our site include a limited public performance license which permits unlimited single site, non-theatrical, non-commercial, non-broadcast, internal use by the purchasing organization only. No admission fees may be charged, and no public uses are permitted (screening or use of the DVD with others outside the purchasing organization) unless a commercial license is purchased. These rights are non-transferable.
DIGITAL SITE LICENSES (DSL)
Digital site licenses for most of our programs are available, if not stated on the film's page. DSL allows you to locally host and stream a film on a closed system to your institution in perpetuity. We can provide either a DVD for you to encode a digital file, or a digital file for you to download. Please inquire.
OTHER LICENSES
Many of our titles are available for broadcast, cablecast, and/or footage licensing. Please inquire.
ABOUT PRICING
We offer several levels of pricing to make our programs available to a wide range of institutions and groups with varying budgets. Our films are produced by independent producers who share in the revenue of every sale we make, and count on that income to help cover the high cost of producing new media programs. If you are unable to afford the prices listed, please contact us. Prices are subject to change without notice.
LOW-BUDGET GROUP PRICING
We offer discount pricing on many of our titles to smaller non-profit organizations and community groups.
BULK ORDER DISCOUNTS
We offer discounted pricing for bulk quantity orders. Please inquire via email or telephone.
PUBLIC LIBRARY PRICING
Special pricing is available for circulation only copies of most of our programs where no public performance license is required. Please inquire.
COPYRIGHT
All material available through The Video Project is protected by copyright law. Violation of copyright law is a federal crime. No program in any format, in whole or in part,may be used for commercial purposes, broadcast, or cablecast, or altered, recorded, rented, or duplicated in any way without our prior written consent.
SATISFACTION GUARANTEED
We stand behind all of our programs. They have been selected for their excellent educational and social value. If you are unsatisfied with your purchase for any reason, please return it within 30 days and we will provide a full refund, minus shipping cost.
FEDERAL TAX ID
For institutional customers and subdistributors requiring our Tax ID, it is 83-3917931
If you require a W9, you can find one here